SaaS ProduktWe use it ourselves

digital scaleUp solutions

The All-in-One Platform for Your Business Operations

CRM, AI process analysis, automations and all core modules for daily operations – GDPR-compliant, fully managed and hosted in Germany.

Startups & FoundersSMEs & Mid-MarketCraft BusinessesGastronomy & HospitalityPractices & TherapistsCare Facilities

Live Pipeline

B2B Consultation

91% KI-Score
Lead

62% Confidence

Qualifiziert

78% Confidence

Angebot

86% Confidence

Follow-up

91% Confidence

Freshdesk

Tickets

Booking

Events

KI + Regeln

Analyse

Measurable CRM signals instead of gut feeling.

Campaigns, bookings and tickets become visible automatically – including confidence scores for the next sales actions.

0

CRM customers

0

Bookings analyzed

0%

Open rate

0.0%

Booking rate

Meeting booked94%
Proposal likely86%
Follow-up due78%
CRM & Process Management

Sales pipelines that update themselves.

CRM data, bookings and tickets become one clear sales process – with AI score and less manual work.

Process Editor

AI-Powered Pipeline Management

Drag-and-drop pipeline editor, color-coded steps and follow-ups per process stage – including an AI wizard for new sales flows.

94%
USP

Hybrid AI Process Analysis

Rule-based logic combined with AI analysis assigns customers to pipeline steps automatically – with confidence score and 24h protection for manual edits.

Automation

Smart Triggers & Automations

Event-based reanalysis, configurable thresholds and hourly queues keep your sales process up to date.

Timeline

360° Customer Context

Appointment history, tickets, orders, email opens, protocols and activities in one central customer profile.

Follow-up

Follow-Up Management

Automatic follow-up after 7 days, step-specific reminders and clear task lists for your sales team.

Team Speed

Bulk Actions & Customer Roulette

Filter customer lists by step, score or tags – plus bulk actions and random cold-call selection.

Process pipeline

Every status change with history.

Short status history, AI rationale and next action – without long admin screens.

72%

AI score

3 Tage

Follow-up

Process pipeline

To process board →

Current status

New Lead received

Lead received. Goal is booking the status call including booking link and short briefing.

FU in 3 daysAI: 72%
New lead received

History

29.04.2026 · 12:25KITeam Demo72%
New lead received

AI detects the incoming order, but does not suggest proposal status yet. Next step: book status call and clarify project questions.

29.04.2026 · 12:18KIAutomation88%
Booking link prepared

Follow-up set for three days. Email draft and booking link are ready for sales.

29.04.2026 · 12:04KIKI-Regelwerk91%
Data sources checked

Tickets, orders and last campaign reaction were merged. Manual edits remain protected.

KI-Wizard

Describe. Generate. Sell.

The pipeline wizard guides your team through industry logic, follow-up rules and confidence thresholds in a chat-style flow. Answers become a usable pipeline instantly.

Chat conversation
Live pipeline preview
Drag-drop editable
AI + rules combined

scaleUp AI

creating pipeline

Create a pipeline for B2B consultations and follow-ups.

Pipeline preview

Lead62%

Auto assignment

Email campaigns & CRM filters

Segment, personalize and send campaigns safely.

Anonymized dummy data: dynamic filters, templates, placeholders and test mode for CRM campaigns.

Filters

Status

Active leads

Source

Freshdesk + booking

Progress

60% – 95%

Last email

older than 14 days

Tags

SME, consulting, warm lead
Dynamic filtersReload

Max recipients

5.000

0

CRM recipients

0

segmented

0%

open rate

0.0%

booking rate

Select template

Save as templateLive Editor
OwnPrepared · 18

No own templates yet. Enter subject & text and save above.

Available placeholders:

vorname, nachname, firma, email, telefon, kundennummer, branche, score, buchungslink, abmelde_link

Create email

SMTPmail.demo.local

Sender

digitalWAS Demo GmbH

Campaign

Q2 lead reactivation

Subject

Your next steps with {{ firma }}

Message (HTML)

Live Preview
<p>Hallo {{ vorname }},</p>
<p>wir haben neue Empfehlungen für {{ firma }} vorbereitet.</p>
<p>Ihr persönlicher Link: {{ buchungslink }}</p>
Test mode active

Email is simulated for 37,600 segmented recipients.

AI training & knowledge base

Own AI models that improve with your knowledge.

Anonymized demo data for feedback cycles, fine-tuning and RAG knowledge base.

Self-improvement cycle

Current sample cycle

#24

Collect feedback

Training data

Fine-tuning

Model active

0

completed cycles

0

feedback collected

0

training examples

0%

improvement rate

Enough demo training data available. Next model run: Sunday 03:00 or manually by team approval.

Fine-tuning & training

0

conversations

0

rated positive

0

corrected

0

training data

Correction sample from demo data

Aktualisieren
29.04.2026, 13:26:08Correct

Sample customer asks for available appointments for a consultation package...

AI: I check open slots and suggest matching time windows.

Training data browser

Conversation26.04.2026

How many bookings were evaluated last quarter?

Validated: 26,900 bookings identified from demo data.

RAG / embeddings

Automatic sync: new demo data is embedded daily at 04:00. Model training runs Sundays at 03:00.

0

total

0

calendar

0

bookings

0

employees

0

clients

0

time entries

0

Dokumente

0

FD Tickets

0

FD Wissen

0

sevDesk

0

3CX

Search knowledge base

e.g. 'appointments next week' or 'client Demo GmbH'

Knowledge base sources

Extend the knowledge base with documents, tickets, invoices and booking data – shown here with anonymized demo sources.

Rechnungen & Angebote

Max. 100,000 demo entries · 42.890

Sync OK

Support & Service Tickets

Status, tags, history · 16.480

Sync OK

Dokumente & Protokolle

PDFs, notes, templates · 8.750

Sync OK
Sales use cases

Freshdesk ticket becomes a sales signal

Support conversations, bookings and forms feed into the analysis. scaleUp automatically creates a note with AI result and confidence.

Support data becomes concrete follow-ups. That saves manual research in sales every day.

CRM Operations

The AI assignment with confidence is strong because manual edits remain protected.

Sales Lead

Integrations & data sources

Freshdesk
Odoo
SevDesk
Eigene KI-Modelle
E-Mail
Booking

One Platform. Real Results.

See how digital scaleUp solutions transforms your operations – with real data and features.

Your KPI Dashboard at a Glance

Appointments, work hours, open checklists and tickets – all relevant KPIs live. Employee scoreboard based on customer reviews motivates your team.

Dashboard

12

Termine

120h

Stunden

44

Checklisten

3

Tickets

Mitarbeiter Scoreboard

M. Muster

4.680

M. Düsentrieb

2.977

W. Walter

2.392

Appointment Booking & Shift Planning

Manage shifts, appointment modules and bookings centrally. AI assistant creates time entries based on the previous month. Performance forecasts and booking funnels show trends.

Terminbuchungen

516

Buchungen

253.425€

Umsatz

15.7%

Stornorate

Aktive Terminmodule

Erstberatung2 Schichten
Bewerbung Closer/in11 Schichten
Förderantrag3 Schichten

CRM & Campaign Management

1,674 customers, import from Freshdesk & SevDesk, bulk email with templates and campaign stats. 51% open rate, 10% booking rate – real numbers.

CRM & Kampagnen

11.674

Kunden

51%

Öffnungsrate

10.4%

Buchungsrate

Import-Quellen

Freshdesk

verbunden

SevDesk

verbunden

Timesheets & Time Tracking

Calendar-based timesheets with work time, vacation, sick leave and holidays. AI-powered suggestions and automatic detection of missing entries.

Stundenzettel – März 2026

120h

Arbeitszeit

18/22

Erfasst

4 T

Fehlend

KI-Assistent

Zeiteinträge basierend auf dem Vormonat erstellen

Customer Feedback & Reviews

4.6 star average, NPS Score +100, detailed distribution – see in real-time how satisfied your customers are. Directly linked to the employee scoreboard.

Kundenfeedback

4.6 ★

Durchschnitt

472

Feedbacks

+100

NPS Score

★★★★★Ute S.
27.3.2026
★★★★★Julius K.
27.3.2026

Everything for Your Business

One platform. All tools. No more tool chaos.

Digital Time Tracking

Track working hours, monitor overtime and generate reports – all digital and GDPR-compliant.

Invoicing & Billing

Create quotes, invoices and reminders. Automatic payment notifications and export for your accountant.

Revenue, Finance & Controlling

Real-time dashboards for revenue, expenses and liquidity. KPIs at a glance for informed decisions.

Ticketing & Customer Support

Manage customer requests as tickets, prioritize and assign within your team. SLA tracking included.

Checklists & Protocols

Digital checklists for processes, quality assurance and protocols. No more paper chaos.

Scheduling & Calendar

Online scheduling for clients, team calendar with sync and automatic reminders.

Sales & CRM

Manage contacts, track leads and control sales pipelines. From first contact to closing.

Password Management

Manage team passwords securely with integrated KON-VAULT. End-to-end encrypted.

Documents & Contracts

Store, version and digitally sign contracts, proposals and documents centrally.

Managed SaaS

Fully Managed. Ready Instantly.

digital scaleUp solutions is delivered as a fully managed cloud service. Optionally also as a whitelabel under your own branding.

Fully Managed Service

Updates, monitoring, backups & support – all included.

Whitelabel Branding

Your logo, your colors, your domain. scaleUp becomes your product.

GDPR-compliant & Hosted in DE

All data remains in German data centers.

Ready to use instantly

No installation effort. Productive within 24h.

Pricing

Transparent & fair – matching your company size.

Starter

For founders and small businesses

€49/ month
  • Up to 5 users
  • Time tracking & calendar
  • Invoices & quotes
  • Checklists
  • Email support
Request Demo
Recommended

Business

For growing teams and SMEs

€129/ month
  • Up to 25 users
  • All Starter features
  • Ticketing & CRM
  • Finance & Controlling
  • KON-VAULT integration
  • Priority support
Request Demo

Enterprise

On request

Custom
  • Unlimited users
  • All Business features
  • API access
  • White-label option
  • Dedicated contact
  • On-premise available
Book a Call

See for Yourself

Find out if scaleUp is right for you – or try it right away.

Quick Check

Is scaleUp right for you?

4 short questions – then you'll know more.

How many employees work in your company?

Question 1 of 4

Live Demo

Try It Now

Try digital scaleUp solutions right away with the demo access.

User:demo@digitalwas.de
Password:demo2026
Open Demo

Automate CRM processes

Win back time – from lead to follow-up.

See how scaleUp brings CRM, process analysis and your sales team together in one GDPR-compliant system.